Protect-IT Privacy Policy

Effective Date: 01/09/2025

Protect-IT (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our mobile app and related services.

This Privacy Policy explains how we collect, use, and safeguard your data when you use our smart lock, key safe, and CCTV management app.

1. Information We Collect

When you use the Protect-IT app, we may collect the following types of information:

• Account Information: Name, email address, phone number, and login details.

• Device Information: Smart lock or CCTV device IDs, firmware versions, and device status.

• Access Data: Access codes you create, unlock/lock history, and activity logs.

• App Usage Data: Crash logs, diagnostics, and feature usage.

• Location Data (Optional): If enabled, for unlocking features or device setup.

2. How We Use Your Information

We use your information to:

• Provide access to smart lock and CCTV features.

• Enable remote unlocking, code changes, and safe key storage.

• Send real-time notifications about access events or camera alerts.

• Improve app performance and troubleshoot technical issues.

• Ensure account and device security.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

• All communication between your app and devices is encrypted.

• Access logs and codes are stored securely and only accessible to you.

• Cloud storage (if used) is hosted on secure, GDPR-compliant servers.

4. Sharing of Information

We may share limited data only when necessary:

• With service providers who help us deliver our services (e.g., cloud hosting).

• If required by law, regulation, or to protect safety.

5. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.

• Restrict or object to certain types of data processing.

• Request a copy of your stored data.

To exercise your rights, contact us at: [Insert Contact Email].

6. Children’s Privacy

Protect-IT does not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Protect-IT Security Solutions
Email: protectitlocks@gmail.com
Website: www.protectit.world